Refund Policy
Refund Policy
All digital products on pluginthemestore.com are final sale. Due to their downloadable nature, refunds are generally not provided once a product has been accessed.
Refund Eligibility
A refund or replacement may be considered only if:
The product is completely unusable
The main product description was misleading
Files were not downloaded or only partially downloaded
In such cases, we may attempt to fix the issue before offering a one-time replacement.
Non-Refundable Cases
Refunds will not be given if:
You change your mind or the product doesn’t meet expectations
Demo content or license keys are required
The product is incompatible with your setup
Installation mistakes caused site issues
The product was already downloaded
Support & Access
Products are provided “as is”
We are not the original developers
Support is limited to guidance and installation help
Access to refunded products must be stopped immediately
Processing
Approved refunds may take up to 14 days. Partial use may reduce the refund amount.